Credit Controller Jobs Jobs

If you want to develop in your career in finance, this might be the best place for you to be. Our client is looking to grow their energetic financial team by adding a Credit Controller. You will have many opportunities to grow in this role, with opportunities to participate in a growing business.This is a respected client and competitive position, so if you feel this role is a good fit for you, please apply as soon as possible. This way we can discuss it and decide if you will be considered.As a Credit Controller, the role consists of: * Responsible for a ledger of approximately 1000 accounts, and to proactively manage the collection of debtor balances by phone, email, and letter. * To ensure accurate and timely notes are against each customer account in Oracle. * To continually meet the cash collection and debtor day targets as set by the company. * To understand all business procedures to easily identify any potential barriers to payment. * To proactively manage all customer queries, through investigation to query completion. * Maintain own ledger; ensuring correct details are registered resolving unallocated cash, credit balances and customer refunds * To ensure daily debtor calls are duly made as part of monthly collection strategy. * To make decisions regarding customer holds and when litigation processes should begin. * To work with revenue billing, order authorisation, sales teams, and other internal contacts to ensure correct information is provided to customer. * To post cash payments onto customer accounts. * Work with the Team and the Credit Manager on Direct Debit collections and processing. * Update Lease payments in Oracle, reconciling lease company prepayments * To ensure manager consistently advised of any customer issues. * To ensure over 60day debt is kept to a minimum. * Comply with all Group policies, procedures, and objectives. * Undertake any ad-hoc duties as directed by the Credit Manager To be a successful Credit Controller, you'll require: * IT skills: necessary MS Office applications (Excel, Word, Outlook,) * Experience dealing with customers in any capacity would be advantageous * Diligence is key, strong focus on daily tasks * Must be well organised performing daily and monthly duties * Good critical thinking skills for customer disputes, account Reconciliations * Must feel confident dealing with customers both on the phone and in writing * Strong computer skills, with proficient level of excel. * Ability to perform as part of a team and within a busy office environment. * Desire to learn and progress within Credit Control.In return, the company will offer: * Company pension * Employee discount * Free parking * On-site parking * Hybrid Working 970054SLINDCC

Portfolio credit control are working with a well-known organisation looking to take on an experienced credit controller on a part time basis. You will be carrying out proactive credit control for all centres to minimise arrears, unallocated receipts, and credit losses. You will also be carrying out reconciliations and reallocations of tenant accounts and payments to resolve payment issues. Day-to-Day Responsibilities as a Credit Controller: * Collecting Payment * Allocating Payments * Daily Banking * Resolving Customer Queries * Issuing of Monthly Statements * Credit Checking of Accounts * Dealing with credit insurers * Providing credit reports * Providing proof of deliveries for customers * Printing of bank statements * Sending out literature to customers and sales force * General reporting * Providing customers with copy invoices and delivery notes * Opening of new accounts * Reconciliation of ledger * Assisting with month end * Filling of data * Updating files * Ad-hoc duties on request Please do not hesitate to get in touch if you would like to be put forward for this opportunity. To discuss the role in further depth, please call and ask to speak to Sam on 0207 650 3199. Alternatively, email me on Samuel.lowe@portfoliocreditcontrol.com 979940SLINDCC

If you are a motivated, enthusiastic individual who is looking to jump into a credit control role, this will be the right role for you. Our client is looking to bring on a new credit controller to their team on a permanent basis. You don't need credit control experience for this role, the only experience you need for this role is customer service or finance related. Sales and customer service experience would be beneficial in this role as communication is key in credit control. If you have experience in accounts receivable, accounts payable or a keen interest in getting into credit control role you will be successful in this role. The company are offering the ability to work from home two days per week once passed probation. Day-to-Day Responsibilities as a Credit Controller: * Contacting clients in relation to their overdue accounts. * Handling payment and service queries principally via telephone. * Processing debit/credit card payments. * Liaising with the team to ensure client accounts and internal business processes operate as smoothly as possible. * Complete requests for account adjustments where required. * When the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stages. * Hybrid once passed probation. INDCC968759AAR

Portfolio Credit Control are currently working with one of the world's leading educational companies! Our client are aiming to be an employer of choice for top staff from around the world. You will have the opportunity to be a part of a company who recognises your hard work and gives back to you. You will be working in an office surrounded by beautiful scenery that you can enjoy on summer days. If fitness is one of your new year's resolutions, this could be the perfect fit for you as you will also get to enjoy full use of their sports centre. As this is a fixed term contract, they are looking to move quickly, if you were to apply now you could be interviewing as soon as next week. This role is a short walk from the station and offers free parking.London is only a 30 minute train ride away. What the company need from you: * A minimum of one year's finance experience * 1 Weeks' notice maximum * Good ICT Skills * Team player What you will get from the company: * Free School lunches every day * 34 Days holiday pro rata * Free parking * Membership of the defined contribution pension scheme * Cycle to work scheme * Membership for their fitness centre * Employee Assistance Programme Key Responsibilities: * Raising invoices * Reconciliation of accounts and credit control * Purchase ledger postings * Charity fund raising collections * Reconciliations of credit card statements * Posting of transactions * Posting of journals * Budgetary processes and controls 969912AAINDCC

Portfolio credit control are working with a well-known organisation looking to take on an experienced credit controller on a permanent basis.You will be carrying out proactive credit control for all centres to minimise arrears, unallocated receipts, and credit losses. You will also be carrying out reconciliations and reallocations of tenant accounts and payments to resolve payment issues. Day-to-Day Responsibilities as a Credit Controller: * Reviewing and issuing monthly invoice runs * Collection of Monies in line with Credit Policy * Posting of Monies received. * Resolving tenant queries * Reconciliation of debtor accounts * Monthly and quarterly reporting * Referral of overdue accounts for legal action * Input new customer details and charges If you can fulfil these requirements, this role could be for you: * A minimum of 3 years experience in a similar role * IATI qualified preferred * Excellent computer skills particularly MS Excel * Experience of ECS desirable * Strong analytical and numerical skills with attention to detail * Professional, responsible and flexible attitude * Ability to communicate effectively - both oral & written * Ability to work on own initiative Please do not hesitate to get in touch if you would like to be put forward for this role. If you wish to discuss the opportunity in further depth, please call and ask to speak to Sam on 0207 650 3199. Alternatively, email me on samuel.lowe@portfoliocreditcontrol.com 970009SLINDCC

Job OverviewThe position is suitable for an individual who is bright, confident, positive with excellent communication and motivational skills. You will need to bring a minimum of three years' experience of leading a team in either a Credit Control, Customer Service or similar department and be capable of working in a fast paced, dynamic but supportive team environment. The post holder will appreciate and be able to rise to the challenge of delivering the expected performance from a team with the focus not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care and when required leading by example. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role.Day-to-Day Responsibilities * Daily motivation and drive of the Credit Control team to meet or exceed short term performance goals. * Communicate clear team objectives, individual goals, KPIs and SLAs and take full accountability for the delivery of same. * Monitor team performance against KPI's & SLA's and be able to explain deviations from targets including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Credit Control Development and Service Delivery Manager to identify training requirements within the team and agree coaching schedules * Ensure direct call method is always the first collection contact attempted * Complete own quota of daily call and email tasks and provide additional support when required * Initial escalation point for the Payment Team for account queries and where resolution is outside Payment Team authority or advice required * Build and maintain a close working relationship with Client Experience and other functions, to resolve all complaints to the clients' satisfaction * Own responsibility for higher value clients and all contact points in relation to overdue accounts and payment arrangements * Liaise with internal stakeholders on account queriesRole Metrics * Accountability for the overall performance of a team. * Adherence to individual and team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholders. * Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movements. * To ensure a high level of attendance and punctuality. ​

(Hybrid) - 2 Days Office Based; Portfolio Credit Control are working with a specialist recruitment business based in the London area, looking to take on an experienced end-to-end Credit Controller. This is a fundamental role where the relevant candidate will take full ownership of their own ledger within a well-established team. The role will be best suited to someone who has 3+ years experience within Credit Control.Key Responsibilities as a Credit Controller: * Reviewing and issuing monthly invoice runs * Collection of Monies in line with Credit Policy * Posting of Monies * Resolving tenant queries * Reconciliation of debtor accounts * Monthly and quarterly reporting * Referral of overdue accounts for legal action * Input new customer details and chargesEssential Skills and Competencies * Must possess Advance Excel skills including Vlookups & Pivot Tables for reporting purposes Ability to work to deadlines * Must have a minimum of 3 years' credit control experience within an end-to-end function including full Sales Ledger duties * Proven exposure to a large ledger of clients * Knowledge of the International markets would be beneficial. P969995CVINDCC

This credit controller job has arisen due to our clients successful growth. You will be reporting and working closely with the experienced financial controller to utilise your wealth of knowledge to reduce the aged debt. You will regularly build rapport with existing and new clients and reconcile their accounts as well as being their first point of contact. This opportunity has the potential for further growth and exposure to open more opportunities for yourself in the future. As an experienced credit controller you will be available to start as soon as possible due to this being a temporary 12 months position with the potential to go permanent in the future. You will be joining a team of likeminded individuals on a hybrid basis working 2 days from the office and 3 from home giving you more flexibility. Your intermediate excel skills and can do attitude along with your experience of previously working within the professional services industry as a credit controller will make a positive impact to the company completely. To apply for this role please send your CV to Yasmin.vincent@portfoliocreditcontrol.com or call Yasmin Vincent on 0207 650 3199 immediately. 969899YVRINDCC

Portfolio Credit Control are currently working with a regional finance business who have been established for over 10 years. They are looking to bring in a Credit Controller into the team to be based from their HQ in Essex. As well as paying a competitive salary there is also a great benefits package on offer and the opportunity to work with a stable business who pride themselves on staff retention. Did I forget to mention annual company holidays? The business loves to reward employees by giving a something back. Every year the director takes the business to an amazing holiday destination, some of the previous trips have included Ibiza, New York, Dubai, Paris and many more. Key Responsibilities: * Collections via phone and email * Query management, action queried debt, investigate and resolve within agreed SLAs with all key stakeholders * Carry out billing, collection, and reporting activities according to specific deadlines * Investigate and solve client issues * Monitor and maintain up to date client records * Complete all due diligence on all new client applications * Customer reconciliations * Management of shared inbox (adhering to SLA's) * Liaising with shared service centre in India for cash allocations * Liaising with the shared service centre in India for payroll queries * Preparing monthly ledgers for client review * Ad hoc duties * Maintaining accurate detailed communication notes within system * Onboarding new clients and collating relevant billing information to reduce queries * Assist Payroll team in answering phone and taking messages during busy periods * Assist Payroll team with billing of clients when required * Liaise with factoring /Invoice Discount company where required Skills and experience required: * Excellent communication skills * Experience of VMS clients and reconciliation * Working in a finance department of high volume pay and bill function * Proven track record of successful debt reduction * Minimum 3 years' credit control experience * Able to complete Vlook ups, Pivot Tables * Experience within NHS recruitment industry desirable but not essential * Factoring / Invoice Discount knowledge desirable but not essential 969984BRINDCC