As with many professions, individuals who work in debt collection should possess a number of key attributes and develop a number of skills in order to succeed in their role. At Portfolio Credit Control, we know exactly what sort of things you should look for in debt collectors and credit controllers, so we thought we … Continued

When most people think of Credit Control and billing administration, an image that will likely pop into many a head is that of a person crunching numbers furiously on a calculator. Strong mathematical skills are integral to success as a Credit Controller, but this is not the only characteristic the job requires. As with most … Continued

Throughout 2014, the Financial Conduct Authority (FCA) issued a record amount of £1.5 billion in fines to various financial services providers. This figure is almost three times bigger than that of the previous year, and clearly demonstrates the FCA's commitment to clamping down on the irresponsible conduct of banks and other companies in the financial … Continued

Companies from all kinds of sectors hire temporary staff for busy periods like Easter and Christmas. Organisations which deal with money and the timely payment of it need to remain particularly attentive, which is why they seek expert help during busy times. However, one of the problems with hiring temporary staff is that you can … Continued

The Financial Conduct Authority (FCA) has announced new rules for credit brokers, which will come into play on 2nd Janurary 2015 – the same day the FCA's new payday loan caps are officially introduced. The notification, posted on the FCA website, began: "We have significant concerns about the practices of some credit brokers who charge … Continued